Enterprise Vault for Domino: "from DWA/iNotes clicking the 'Delete All' button in the junk folder does not delete items as expected"

Article:TECH202591  |  Created: 2013-02-07  |  Updated: 2013-02-11  |  Article URL http://www.symantec.com/docs/TECH202591
Article Type
Technical Solution

Product(s)

Problem



Clicking the 'Delete All' button in the junk folder does not delete any items as expected, this occurs only from DWA/iNotes when Domino forms have been modified by Enterprise Vault


Error



No items are actually deleted after clicking the "Delete All' button in the Junk folder

 


Solution



At the moment the unique workaround to delete emails from the 'Junk' folder is to multiple select them and use the delete button (trash icon).

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned in this article. Symantec Corporation is committed to product quality and satisfied customers.

This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see http://www.symantec.com .

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.


Supplemental Materials

SourceETrack
Value3066222
Description

Clicking the 'Delete All' button in the junk folder does not delete items as expected



Article URL http://www.symantec.com/docs/TECH202591


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