S/MIME signature created by a Good Technology email client fails in Symantec Encryption Desktop (formerly PGP Desktop) when verified

Article:TECH202651  |  Created: 2013-02-11  |  Updated: 2013-05-17  |  Article URL http://www.symantec.com/docs/TECH202651
Article Type
Technical Solution

Product(s)

Issue



S/MIME email signature appears unsecure when verified by Symantec Encryption Desktop Iformerly PGP Desktop). This only happens when the email originates from a Good Technology email client.


Error



18:31:10 Email Info       Bad Signature from Verified Key using SHA-1 hash algorithm

 


Environment



Sender client: Good Email Client application

Receiver client: PGP Desktop 9.x, PGP Desktop10.x, or Symantec Encryption Desktop 10.3.0.


Solution



This is fixed in Symantec Encryption Desktop (previously PGP Desktop) version 10.3.0 MP1


Supplemental Materials

SourceETrack
Value2991730
Description

S/MIME signature can't be verified: Decryption failed with error: unknown signature type



Article URL http://www.symantec.com/docs/TECH202651


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