Thread leak is observed in Backup Exec Remote Agent (beremote.exe) after VMware guest machine backups
|Article:TECH202821|||||Created: 2013-02-15|||||Updated: 2013-02-20|||||Article URL http://www.symantec.com/docs/TECH202821|
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The number of the threads in the Backup Exec Remote Agent (beremote.exe) on a media server increases after performing VMware guest machine backups.
Restart the Backup Exec Services on the media server, or
Set the following registry keys to a value of "0"
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec for Windows\Backup Exec\Engine\Vmware Agent\Enable Buffered Reads
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec for Windows\Backup Exec\Engine\Vmware Agent\Enable Buffered Writes
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
AVVI: Thread leak is observed in beremote.exe on media server after AVVI backups
Article URL http://www.symantec.com/docs/TECH202821