Enterprise Vault (EV) is unable to archive SharePoint files if the url is blank.

Article:TECH202827  |  Created: 2013-02-15  |  Updated: 2014-05-19  |  Article URL http://www.symantec.com/docs/TECH202827
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Article Type
Technical Solution

Product(s)

Issue



SharePoint items are not being archived if there is no default view for the list.   An exception will be raised during the archiving run and the archiving process will stop and not continue to process other lists in the site. 


Error



The following will be seen in a Dtrace of the EvSharePointArchiveTask process on the EV server:

(EvSharePointArchiveTask) <11541> EV-H {SPWALKER.EN_US} Error processing libraries for the site http://sharepointserver.local/sites/site_name  System.ArgumentOutOfRangeException: Length cannot be less than zero.|Parameter name: length|   at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy)|   at KVS.EnterpriseVault.SharePointArchive.DataObjects.SPList.get_Path()|   at KVS.EnterpriseVault.SharePointArchive.Framework.SPWalker.WalkSite(SPSite site, Boolean archiveThisSite, Target siteTarget, String siteArchiveFolderVEID)


Cause



Workaround

Create or modify the view for the list and check the Make this the default view checkbox to ensure it is properly configured.   In order to add or modify the view the user account must have administrator rights to the site. 

1.  Login to the SharePoint site using an account that has administrator rights. 

 

2.  Click on the drop-down next to View and choose to Modify this view or Create view.

 

3.  Select the items to display in the view and check the Make this the default view checkbox and click OK.

 

Once a default view has been set the EvSharePointArchiveTask process should no longer return the error. 

 


Solution



This issue has been addressed in the following release:

Enterprise Vault 10.0.4 Cumulative Hotfix 3 Release
http://www.symantec.com/docs/TECH215093

Symantec Enterprise Vault 11.0 0 Release Details
http://www.symantec.com/docs/DOC7401


Supplemental Materials

SourceETrack
Value3083403
Description

Unable to archive SharePoint target when the url returns blank- System.ArgumentOutOfRangeException: Length cannot be less than zero.




Article URL http://www.symantec.com/docs/TECH202827


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