Enterprise Vault (EV) is unable to archive SharePoint files if the url is blank.
|Article:TECH202827|||||Created: 2013-02-15|||||Updated: 2013-10-15|||||Article URL http://www.symantec.com/docs/TECH202827|
|NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.|
SharePoint items are not being archived if there is no default view for the list. An exception will be raised during the archiving run and the archiving process will stop and not continue to process other lists in the site.
The following will be seen in a Dtrace of the EvSharePointArchiveTask process on the EV server:
Create or modify the view for the list and check the Make this the default view checkbox to ensure it is properly configured. In order to add or modify the view the user account must have administrator rights to the site.
1. Login to the SharePoint site using an account that has administrator rights.
2. Click on the drop-down next to View and choose to Modify this view or Create view.
3. Select the items to display in the view and check the Make this the default view checkbox and click OK.
Once a default view has been set the EvSharePointArchiveTask process should no longer return the error.
This issue has been addressed in the following release:
Enterprise Vault 10.0.4 Cumulative Hotfix 1 Release
Unable to archive SharePoint target when the url returns blank- System.ArgumentOutOfRangeException: Length cannot be less than zero.
Article URL http://www.symantec.com/docs/TECH202827