Provisioning report shows "skipped system mailbox" on several mailboxes

Article:TECH202914  |  Created: 2013-02-19  |  Updated: 2014-02-13  |  Article URL http://www.symantec.com/docs/TECH202914
Article Type
Technical Solution


Issue



Running the provisioning task and viewing the report will show "skipped system mailbox" therefore the mailbox will not be archived. 


Error



 Skipped system mailbox


Cause



 This will occur when the mailbox is configured as a system mailbox on an archiving task.


Solution



On each Enterprise Vault Server, perform the following steps: 

1. Expand Enterprise Vault Servers | Tasks

2. Go to the properties of each Mailbox, Public Folder, and Journal task

3. Choose the Settings tab

4. Confirm that the System Mailbox field does not contain the mailbox in question

If it does, it will need to be removed and provisioning run again to correct the issue. 




Article URL http://www.symantec.com/docs/TECH202914


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