SMP 7.1 Sp2 Rollup v4-Agent Service Start causes 'update system settings' message followed by restart.

Article:TECH202915  |  Created: 2013-02-19  |  Updated: 2015-02-19  |  Article URL
Article Type
Technical Solution


When a user logs off during a valid scheduled 'update system settings' message, the restart is postponed until the next user logs on.


ITMS 7.1 Sp2 Rollup V4


Known Issue


A permanent fix has been provided in 7.1 SP2 MP1 V4.

A point fix is available via Symantec Support for this behavior.

Fixed logic in restart notification such that logoff/shutdown are handled as if the restart now button is pressed. i.e. if the user logs off when restart
notification is shown it means we have administrators approval.

NOTE: The attached Point-fix should be run on the Notification Server. This is only for version SP2 v4, where the final fix will be in 7.5. To install, extract to the Notification Server and run the PFInstaller logged on locally as the Service Account.

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