Administer Tab is shown with "red" color down arrow.

Article:TECH202921

Created: 2013-02-19

Updated: 2013-02-19

Article URL http://www.symantec.com/docs/TECH202921

Article Type
Technical Solution

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Problem

A Central Server unning VOM 4.1. has the Administer Tab shown with a "red" color arrow. Clicking on the arrow shows the following error message"

Error V-383-1-852
Unable to administer this host because VEA Service is not installed.

Error

Error V-383-1-852
Unable to administer this host because VEA Service is not installed.

Environment

VOM 4.1

Cause

The configuration is not supported at this time:

The managed host having the problem is an LDOM with 2 local zones configured on it.

Solution

This is a known issue.
Incident opened against VOM 4.0 (2325463).
Limitation mentioned in the VOM Admin Guide on page 138/142.

https://sfdoccentral.symantec.com/vom/4.0/win_unix/pdf/vom_admin.pdf