ESA-28744-32593 - Point Fix for Symantec Clearwell eDiscovery Platform V7.1.1 Fix 6

Article:TECH202943  |  Created: 2013-02-19  |  Updated: 2013-10-17  |  Article URL http://www.symantec.com/docs/TECH202943
Article Type
Technical Solution


Issue



Which version of Symantec Clearwell eDiscovery Platform can this Point Fix be applied

This Point Fix can only be applied to the following version of Clearwell:
Clearwell V7.1.1 fix6


Solution



What issue(s) does this Point Fix resolve?

The Point Fix resolves the following issue:

ESA-28744

This updates fixes an issue that would cause post-processing to Fail. The error in the Search Analytics component is:

'The value given to a TextRegion is NULL'

ESA-32593

This fix resolves an issue where running a search on a document population that contain a large number of participants ("To", "From", "cc", "bcc") could result in a Clearwell services restart. The server log indicates an "out of memory" condition such as the following:

YYYY-MM-DD 08:05:43,340 WARN [system.resource.SystemMemoryMonitorTask] (systemresource Timer:) [#81050] LOW JAVA HEAP MEMORY WARNING: free=20 MB, max=40,960 MB, pctFree=0.051, Threads=103
YYYY-MM-DD 08:05:43,356 DETAIL [resource.cpu.CpuMonitor] (monitor.cpu:) monitor.cpu : waiting for exit
YYYY-MM-DD 08:05:43,356 DEBUG [resource.cpu.CpuMonitor] (monitor.cpu:) ***Saving Statistics***
YYYY-MM-DD 08:05:43,356 DETAIL [resource.cpu.CpuMonitor] (monitor.cpu:) Unregistered 0 broadcast listeners
YYYY-MM-DD 08:05:43,356 DETAIL [resource.cpu.CpuMonitor] (monitor.cpu:) monitor.cpu : bye bye
YYYY-MM-DD 08:05:43,403 DETAIL [admin.shell.Lifecycle] (Shell : shutdown thread:) *** EXITING ABNORMALLY NOW! ***


 


Attachments

ESA-28744-32593.zip (217 kBytes)

Supplemental Materials

SourceJIRA
ValueESA-28744
Description

The error in the Search Analytics component is:  'The value given to a TextRegion is NULL'


SourceJIRA
ValueESA-32593
Description

The server log indicates an "out of memory" condition



Article URL http://www.symantec.com/docs/TECH202943


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