Backup Exec job engine service crash on all Backup Exec 2010 R3 with error Faulting application bengine.exe, version 13.0.5204.128, faulting module msvcp80.dll on a Secondary SAN/SSO server.
|Article:TECH203529|||||Created: 2013-03-05|||||Updated: 2013-03-05|||||Article URL http://www.symantec.com/docs/TECH203529|
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During a backup running on a Secondary SAN/SSO server, bengine intermittently crashes.
Event ID: 1000
Source: Application Error
Category: Application Crashing Events
Faulting application name: bengine.exe, version: 13.0.5204.128, time stamp: 0x5022dfb5
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17965, time stamp: 0x506dcae6
Exception code: 0xe06d7363
Fault offset: 0x000000000000bccd
Faulting process id: 0xfc0
Faulting application start time: 0x01ce152c1988e64c
Faulting application path: C:\Program Files\Symantec\Backup Exec\bengine.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 3d4eac8b-813a-11e2-8f05-001a64c24b3a
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
CORE: Backup Exec job Engine crash in beimage CatImageXMLMgr::BuildBEExtraInfoList+0x37d on Secondary SAN/SSO server during backup job.
Article URL http://www.symantec.com/docs/TECH203529