Feature Request: Add External User Full name to mail message if utf-8 display name is blank

Article:TECH203575  |  Created: 2013-03-06  |  Updated: 2013-03-06  |  Article URL http://www.symantec.com/docs/TECH203575
Article Type
Technical Solution


External mail being proxied by Lotus Protection Mail Encrypton has the utf-8 display name field blank. Currently the mail message is processed an sent to the Domino server with this field blank. The end user only gets the email address associated with this mail message.


Mail client that is sending the mail message is not attaching the Display Name into the email header.


Symantec Corporation is committed to product quality and satisfied customers.  

This Feature Request is currently being considered by Symantec Corporation to be addressed in a forthcoming version of the product.  
Technical Support filed a Feature Request to add this product feature. Note that a feature request is exactly that, a request.

There is no committed date for this request from the Endpoint Encryption Product Management team, nor from the Endpoint Encryption Engineering team at this time.

Please be sure to refer back to this document periodically as any changes to the status of the request will be reflected here.

Supplemental Materials


Article URL http://www.symantec.com/docs/TECH203575

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