Restore of Lotus Domino database log.nsf fail with error " 0xe0009409 - The Lotus Domino server was unable to open a database because the database is in use."

Article:TECH203748  |  Created: 2013-03-11  |  Updated: 2013-03-23  |  Article URL http://www.symantec.com/docs/TECH203748
Article Type
Technical Solution


Issue



Attempts to restore the Lotus Domino database "log.nsf" to the original location fail with error " 0xe0009409 - The Lotus Domino server was unable to open a database because the database is in use." V-79-57344-37897 - Access denied - unable to restore file log.nsf.

Restore jobs that redirect the log.nsf database to an NTFS volume folder finish successfully.


Error



0xe0009409 - The Lotus Domino server was unable to open a database because the database is in use." 

V-79-57344-37897 - Access denied - unable to restore file log.nsf.


Environment



Media server: Backup Exec 2012

Remote Server: Backup Exec Remote Agent for Lotus Domino


Cause



Lotus Domino does not allow in-place restore of log.nsf as log.nsf is not accessible to any application or service except Domino itself.  The Backup Exec agent for Lotus Domino can not delete the log.nsf even when the Lotus Domino server is down as the Backup Exec Remote Agent uses the Lotus Notes environment to access any NSF file.  Backup Exec can backup log.nsf but only redirected restore is possible. 

What is log.nsf?

Lotus Domino log file that reports all server activity and provides detailed  information about databases and users on the server. It is created automatically when a server is started for the first time. There is one log.nsf file per Lotus Domino server.  The restore of the log.nsf database may be only required to analyze disaster recovery events.

Note: Log.nsf should not be confused with the SXXXXX.TXN file (one per Lotus Domino server) which is used to store the transactions of the Lotus Domino databases when the "Transaction logging" option is enabled.

 


Solution



Log.nsf  can be only be restored using redirection to an NTFS  folder.


Supplemental Materials

SourceUMI
ValueV-79-57344-37897
Description

Access denied - unable to restore file log.nsf



Article URL http://www.symantec.com/docs/TECH203748


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