Deduplication Storage Device disappears from Backup Exec console after applying Hotfix 201596 for BE 2012

Article:TECH203840  |  Created: 2013-03-13  |  Updated: 2013-11-18  |  Article URL http://www.symantec.com/docs/TECH203840
Article Type
Technical Solution


Issue



After applying the Hotfix 201596 for BE 2012 and rebooting the server the Deduplication Storage Device does not appear in the UI after clicking on the Storage Tab. The Backup Exec Deduplication Engine service, Backup Exec Deduplication Manager Service and PostgreSQL server 8.3 may have startup type set as Disabled.


Environment



Backup Exec 2012 SP1


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

 

Backup Exec 2012 Rev 1798 Service Pack 3 (TECH205351).

 


Supplemental Materials

SourceETrack
Value 3117940
Description

Deduplication device is disappearing from the UI after applying Hotfix 201596




Article URL http://www.symantec.com/docs/TECH203840


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