A valid license key is not accepted when creating a license policy in Symantec System Recovery 2013 Management Solution

Article:TECH203844  |  Created: 2013-03-13  |  Updated: 2013-10-28  |  Article URL http://www.symantec.com/docs/TECH203844
Article Type
Technical Solution


Issue



A valid license key is not accepted when creating a license policy in Symantec System Recovery 2013 Management Solution

 


Error



 Enter valid license key

 


Cause



This problem can occur if the license key contains a letter and it is entered in the license policy as a lower case letter instead of an upper case (capital) letter

 


Solution



Ennter the license key into the license policy using an upper case letter as shown on the license certificate.

 




Article URL http://www.symantec.com/docs/TECH203844


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