Error E4F3000C: PostSnap failed. Error EC8F17B7: Cannot create recovery points for job.
|Article:TECH203950|||||Created: 2013-03-15|||||Updated: 2013-10-01|||||Article URL http://www.symantec.com/docs/TECH203950|
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When running a backup with SSR 2013, the backup fails with Error E4F3000C: PostSnap failed.
High Priority Error: Error EC8F17B7: Cannot create recovery points for job: (jobname.xxx). Error E4F3000C: PostSnap failed. 0xE4F3000C (Symantec System Recovery)
(note: "Error EC8F17B7: Cannot create recovery points for job" can occur in other situations as well. If you don't see "Error E4F3000C: PostSnap failed" in the same log, this technote does not pertain)
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
Symantec Corporation currently plans to address this issue by way of a patch or hotfix to the current version of the software (SSR 2013 SP1). Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here. A link to the patch or hotfix download will be added to this document when it becomes available. Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. Symantec's plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
Backup job failure with "Postsnap Error"
Article URL http://www.symantec.com/docs/TECH203950