When selecting multiple backup sets using "CTRL+Click", scrolling causes the UI to refresh and deselect the backup sets.

Article:TECH204158  |  Created: 2013-03-21  |  Updated: 2013-03-21  |  Article URL http://www.symantec.com/docs/TECH204158
Article Type
Technical Solution



When attempting to perform operations with Backup Sets in the Storage tab scrolling causes selections made with 'Ctrl+Click' to disappear.



Select items on the displayed page and perform operations without scrolling.


Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see 

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue.


Supplemental Materials


CORE: Selecting multiple backup sets from the Storage tab using CTRL+Click, then scrolling through the sets refreshes the list and removes the selections.

Article URL http://www.symantec.com/docs/TECH204158

Terms of use for this information are found in Legal Notices