Unable to duplicate an NDMP backup set from B2D into Dedup Storage Folder

Article:TECH204175  |  Created: 2013-03-22  |  Updated: 2013-03-22  |  Article URL http://www.symantec.com/docs/TECH204175
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Article Type
Technical Solution


Issue



An attempt to duplicate a backup set from disk storage (B2D) into a Deduplication Storage Folder (DSF) when the original backup used teh NDMP Option to protect data held on a supported NAS device (in this case a NetApp) fails reporting the error provided below.


Error



0xe000e35d - The destination device that is selected is the same as the data source device.


Solution



Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
 
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see  http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
 

NOTE:
Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue.
 

Supplemental Materials

SourceETrack
Value3129135
Description

Unable to duplicate an NDMP backup set from B2D into Dedup Storage Folder



Article URL http://www.symantec.com/docs/TECH204175


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