Using pcAnywhere with AD authentication

Article:TECH204385  |  Created: 2013-03-27  |  Updated: 2013-05-09  |  Article URL http://www.symantec.com/docs/TECH204385
Article Type
Technical Solution



Issue



Unable to connect to client computers using Active Directory(ADS) authentication.


Error



Invalid Login


Environment



Windows XP, Vista, 7, 2003, 2008

Symantec Management Platform

pcAnywhere Solution 12.x


Cause



 Clients are not part of an Active Directory domain.


Solution



 The ADS authentication option in pcAnywhere Solution is designed to leverage credentials of an Active Directory domain. If clients are not part of an Active Directory domain, this feature will not be usable for authentication. NT, which leverages local Windows user accounts, or pcAnywhere authentication, credentials created within the product directly, are the authentication options available for clients not in a domain.




Article URL http://www.symantec.com/docs/TECH204385


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