HTTP Error 413.0 - Request Entity Too Large

Article:TECH204551  |  Created: 2013-04-01  |  Updated: 2013-04-22  |  Article URL http://www.symantec.com/docs/TECH204551
Article Type
Technical Solution


Subject

Issue



An error “HTTP Error 413.0 - Request Entity Too Large” appears onthe Backup Job History page, if you sort the grid that is configured with SSL.


Cause



 

If a client sends a long HTTP request to a Web server running IIS 6.0, the IIS worker process might receive enough data to parse request headers, but not receive the entire request entity body. If UploadReadAheadSize is smaller than the content length, an HTTP 413 error is returned.
Symantec recommends you to visit the following URL:

http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/7e0d74d3-ca01-4d36-8ac7-6b2ca03fd383.mspx?mfr=true


Solution



 

Modify the UploadReadAheadSize value larger than the content length for the SBEMPK virtual directory.
Symantec recommends you to implement one of the following workarounds:
Workaround I:
1.       Open the applicationHost.config file from the following location %WINDIR%\system32\inetsrv\config

2.       Add following tags:
<locationpath="Default Web Site/[virtual_directory_name ]" >
<system.webServer>
<serverRuntimeuploadReadAheadSize="2147483647"/>
</system.webServer>
</location>
The value of UploadReadAheadSize can be from minimum 0 tomaximum 2147483647. (The value suggested for the UploadReadAheadSize is just an example, Symantec recommends you to estimate and then enter the valid required value for the UploadReadAheadSize.)

Workaround II:
For IIS 6:
1.       Open the command prompt
2.       Set the prompt to the following location %WINDIR%\Inetpub\AdminScripts
3.       Execute the following command:

cscript adsutil.vbs set W3SVC/[siteID]/ROOT/ [virtual_directory_name] /uploadreadaheadsize 2147483647
The value of UploadReadAheadSize can be from minimum 0 to maximum 2147483647. (The value suggested for the UploadReadAheadSize is just an example, Symantec recommends you to estimate and then enter the valid required value for the UploadReadAheadSize.)

 
For IIS7:
1.       Open the command prompt
2.       Set the prompt to the following location

%WINDIR%\System32\inetsrv

3.       Execute the following command:

appcmd.exe set config "http://localhost/[virtual_directory_name ]"  -section:system.webServer/serverRuntime /uploadReadAheadSize:"2147483647"  /commit:apphost
 
The value of UploadReadAheadSize can be from minimum 0 to maximum 2147483647. (The value suggested for the UploadReadAheadSize is just an example, Symantec recommends you to estimate and then enter the valid required value for the UploadReadAheadSize.)



Article URL http://www.symantec.com/docs/TECH204551


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