Delayed Catalog job for Exchange Full backup is run twice with a minute of each other, and both jobs fails with "0xe0000904 - An error occurred while retrieving catalog information" Using CAS/MBES.

Article:TECH204844  |  Created: 2013-04-08  |  Updated: 2014-06-12  |  Article URL http://www.symantec.com/docs/TECH204844
Article Type
Technical Solution

Product(s)

Issue



Delayed Catalog job for Exchange Full backup is run twice with a minute of each other, and both jobs fails with "0xe0000904 - An error occurred while retrieving catalog information" Using CAS/MBES.


Error



Completed status: Failed
Final error: 0xe0000904 - An error occurred while retrieving catalog information.
Final error category: Backup Media Errors

For additional information regarding this error refer to link V-79-57344-2308

 

Catalog Error
V-79-10000-10660 - An error was encountered writing to the on-disk catalogs.

 

 

 


Solution



This issue has been Resolved in a newer version of Backup Exec. To resolve this issue and receive the new Backup Exec improvements please upgrade to the current version of Backup Exec.

 

This issue is resolved in Backup Exec 2014 or later versions.

 

 

There are no plans to address this issue by way of a patch or hotfix in earlier versions of the software at the present time. 

Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.  For information on how to contact Symantec Sales, please see  http://www.symantec.com

 


Supplemental Materials

SourceETrack
Value3144235
Description

Delayed Catalog job for Exchange Full backup is run twice with a minute of each other, and both jobs fails with "0xe0000904 - An error occurred while retrieving catalog information" Using CAS/MBES.


SourceUMI
ValueV-79-57344-2308
Description

 An error occurred while retrieving catalog information


SourceUMI
ValueV-79-10000-10660
Description

An error was encountered writing to the on-disk catalogs



Article URL http://www.symantec.com/docs/TECH204844


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