Recovery point set backup job only creates FULL backups

Article:TECH205310  |  Created: 2013-04-19  |  Updated: 2014-09-26  |  Article URL http://www.symantec.com/docs/TECH205310
Article Type
Technical Solution


Issue



A recovery point set (base + incrementals) job only creates FULL backups even when the schedule is ready to peform an incremental backup.

 


Error



No error is noted. The job simply creates a base image when an incremental is scheduled, or no image is created at all.


Solution



This issue is fixed in Service Pack 1 (SP1) for Symantec System Recovery (SSR) 2013. SP1 is available on LiveUpdate OR via FileConnect. (FileConnect requires a serial number)

FileConnect:

https://symantec.flexnetoperations.com/control/symc/registeranonymouslicensetoken


Supplemental Materials

SourceETrack
Value3159353
Description

  Incrementals not created when job uses encryption. 




Article URL http://www.symantec.com/docs/TECH205310


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