Upgrading agent remotely fails with 'Agent installer files missing' if connection to console is made via SSR Monitor.
|Article:TECH205340|||||Created: 2013-04-22|||||Updated: 2014-02-25|||||Article URL http://www.symantec.com/docs/TECH205340|
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Upgrading a Symantec System Recovery (SSR) client remotely fails with the error listed below.
This only occurs when connection to the SSR console is made via SSR Monitor (right-click on remote machine and choose 'Connect to Console').
Cannot deploy the Agent to machine name / ip address
Error E0D3EBC0: Cannot deploy the Agent
Agent installer files missing
This issue is fixed in SP2 for SSR 2013: http://www.symantec.com/docs/TECH214770.
Upgrading agent remotely fails ('Agent installer files missing') when connecting to agent via SSR Monitor.
Cannot deploy the agent
Article URL http://www.symantec.com/docs/TECH205340