Media set / Media label are not updated when scanning a new media with a barcode label without inventory.

Article:TECH205392  |  Created: 2013-04-23  |  Updated: 2014-01-07  |  Article URL http://www.symantec.com/docs/TECH205392
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Article Type
Technical Solution


Issue



Barcode label is only updated and Media set / Media label are not updated when scanning a new media with a barcode label without inventory.


Environment



Backup Exec 2012
Tape Library with barcode reader


Solution



WORKAROUND:
Please run an inventory job. The job will update Media set / Media label.

Solution:

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 3 (TECH205351).


Supplemental Materials

SourceETrack
Value3162713
Description

CORE: Media set / Media label are not updated when scanning a new media with a barcode label without inventory on BE 2012.


SourceETrack
Value2997822
Description

Tape Slot contents are not updated properly after a bulk tape load and scan



Article URL http://www.symantec.com/docs/TECH205392


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