Beremote.exe crashes on remote server soon after services start on media server that has OpenStorage device.

Article:TECH205944  |  Created: 2013-05-07  |  Updated: 2014-01-27  |  Article URL http://www.symantec.com/docs/TECH205944
Article Type
Technical Solution

Product(s)

Issue



Beremote.exe crashes on remote server soon after services start on media server that has OpenStorage device.


Environment



Backup Exec 2010 R3 and Backup Exec 2012

Data Domain

 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 3 (TECH205351).

Backup Exec 2010 R3 Rev 5204 Service Pack 4 (TECH208828).


Supplemental Materials

SourceETrack
Value3187062
Description

Dedup: Beremote.exe gets crashed on remote server soon after services start on media server.


SourceETrack
Value3241328
Description

Beremote crash seen in "deviceio!CWin32SharedMemoryPool" when Client side dedupe is enabled.




Article URL http://www.symantec.com/docs/TECH205944


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