BackupExecManagementService.exe crashes when deleting expired media sets.

Article:TECH205952  |  Created: 2013-05-07  |  Updated: 2013-05-07  |  Article URL http://www.symantec.com/docs/TECH205952
Article Type
Technical Solution


Issue



When trying to delete an expired media set within the Backup Exec Administration Console, the console may appear to hang for a period of time and a window will appear indicating a crash of the BackupExecManagementService.exe. 


Solution



Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see http://www.symantec.com

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.


Supplemental Materials

Value3187343
Description

 BackupExecManagementService.exe crashes when deleting expired media sets.




Article URL http://www.symantec.com/docs/TECH205952


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