Unable to see any files in the restore view after the successful backup of the filer
|Article:TECH206148|||||Created: 2013-05-13|||||Updated: 2013-05-13|||||Article URL http://www.symantec.com/docs/TECH206148|
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After a successful backup of the filer, backup set in the restore wizard does not show any files for restore.
BE 2012 with SP1
On tape catalog has incomplete .fh file.
Restore the full volume to alternate volume or run the CIFS based backup of the filer.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
On tape catalog has incomplete .fh file if merging temporary fh files into .fh file failed during finish backup.
Article URL http://www.symantec.com/docs/TECH206148