Some IMG folders are not erased if expired IMG media is reclaimed during Granular Recovery Technology (GRT) enabled differential backup of VMware virtual machine using Agent for VMware Virtual Infrastructure (AVVI)

Article:TECH206314  |  Created: 2013-05-16  |  Updated: 2014-03-17  |  Article URL http://www.symantec.com/docs/TECH206314
Article Type
Technical Solution


Subject

Issue



Some IMG folders are not erased if expired IMG media is reclaimed during Granular Recovery Technology (GRT) enabled differential backup of VMware virtual machine using Agent for VMware Virtual Infrastructure (AVVI).

These folders are not removed and remain.
<Path of backup-to-disk folder>\IMGXXXXXX
<Path of backup-to-disk folder>\IMGXXXXXX\Delta
<Path of backup-to-disk folder>\IMGXXXXXX\Virtual


Environment



Backup Exec 2010 R3
Agent for VMware Virtual Infrastructure (AVVI)
Granular Recovery Technology (GRT)


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2010 Rev 5204 Service Pack 3 (TECH203157)


Supplemental Materials

SourceETrack
Value3217693
Description

AVVI: Some IMG folders are not erased if expired IMG media is reclaimed during GRT-enabled differential backup of VMware virtual machine


SourceETrack
Value3083377
Description

Vmware: Restore from a duplicate of incremental job (backup to disk)fails with the error "Failed to mount one or more virtual disk images"




Article URL http://www.symantec.com/docs/TECH206314


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