Beremote.exe crashes on the Domino server when backing up Lotus Domino Database backup. Final error: 0xe000ff10 - A communications failure has occurred with a Lotus resource

Article:TECH206399  |  Created: 2013-05-20  |  Updated: 2014-01-27  |  Article URL http://www.symantec.com/docs/TECH206399
Article Type
Technical Solution


Issue



Beremote.exe crashes on the Domino server when backing up Lotus Domino Database backup. Final error: 0xe000ff10 - A communications failure has occurred with a Lotus resource


Error



Log Name:      Application
Source:        Application Error
Date:          5/20/2013 3:23:27 AM
Event ID:      1000
Task Category: Application Crashing Events
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      test.test.local
Description:
Faulting application name: beremote.exe, version: 13.0.5204.127, time stamp:
0x4fede3eb
Faulting module name: ndmpsrvr.dll, version: 13.0.5204.129, time stamp:
0x5081580a
Exception code: 0xc0000409
Fault offset: 0x000000000007f64d
Faulting process id: 0x1130
Faulting application start time: 0x01ce553f36f1bace
Faulting application path: C:\Program Files\Symantec\Backup
Exec\RAWS\beremote.exe
Faulting module path: C:\Program Files\Symantec\Backup Exec\RAWS\ndmpsrvr.dll

 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2010 R3 Rev 5204 Service Pack 4  (TECH208828).

Backup Exec 2012 Rev 1798 Service Pack 3(TECH205351).


Supplemental Materials

SourceETrack
Value3202400
Description

Domino: Beremote.exe crashes on the Domino server while trying to run Domino Database backup with Final error: 0xe000ff10 - A communications failure has occurred with a Lotus resource.




Article URL http://www.symantec.com/docs/TECH206399


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