When complex inclusions and exclusions are used, the resources may not be able to get successful backups

Article:TECH206639  |  Created: 2013-05-28  |  Updated: 2013-06-03  |  Article URL http://www.symantec.com/docs/TECH206639
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Article Type
Technical Solution


Subject

Issue



When complex inclusions and exclusions are used, the resources may not be able to get successful backups.

Figure 1 is an example of this issue. Vm0 is checked in the selection list but it is not included in the backup. Figure 2 is the Selection Detail screen of the Figure 1. It is very complicated.

 

Figure 1

 

Figure 2

 


Solution



Workaround

1) Click the check box of the server name until all selections are cleared. Figure 3 and Figure 4.

 

Figure 3

 

Figure 4

 

2) Then, select only the check box of the source for the backup job. Figure 5 and Figure 6.

 

Figure 5

 

Figure 6

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

 


Supplemental Materials

SourceETrack
Value3216288
Description

UI: unable to get a backup when using complicated inclusion and exclusion



Article URL http://www.symantec.com/docs/TECH206639


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