When creating a run once job, BE will error with "0xe0000f16 - The operation failed to acquire the minimum number of drives and media needed."

Article:TECH206690  |  Created: 2013-05-29  |  Updated: 2014-01-15  |  Article URL http://www.symantec.com/docs/TECH206690
Article Type
Technical Solution


Issue



After upgrading from Backup Exec 2010 to 2012, the following may be experienced:

When creating a run once job, Backup Exec will error with "0xe0000f16 - The operation failed to acquire the minimum number of drives and media needed."


Error



 0xe0000f16 - The operation failed to acquire the minimum number of drives and media needed.


Solution



Workaround is to create a scheduled job with the selections needed, allow the job to run, then delete the scheduled job.

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers. This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see http://www.symantec.com

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.


Supplemental Materials

Description

 Migration issue from Backup Exec 2010 to Backup Exec 2012



Article URL http://www.symantec.com/docs/TECH206690


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