VMware non-GRT backup fails with 0xe0009586 - Unable to find the metadata for a disk of the virtual machine

Article:TECH207031  |  Created: 2013-06-07  |  Updated: 2013-08-12  |  Article URL http://www.symantec.com/docs/TECH207031
Article Type
Technical Solution


Issue



When attempting to perform a non-GRT, VMware backup of a virtual guest through the ESXi host, the job fails with 0xe0009586 - Unable to find the metadata for a disk of the virtual machine.


Cause



This issue has been seen after resizing a VMDK within vSphere.


Solution



Create a clone of the problematic guest and backup the clone instead.

For instructions for cloning VM's, see the following VMware doc:
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1027865


Supplemental Materials

SourceUMI
Valuev-79-57344-38278
Description

 Unable to find the metadata for a disk of the virtual machine.



Article URL http://www.symantec.com/docs/TECH207031


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