Duplicate NSEs are generated when policies are enabled or modified in Symantec System Recovery Management Solution (SSR-MS).

Article:TECH207184  |  Created: 2013-06-13  |  Updated: 2014-04-09  |  Article URL http://www.symantec.com/docs/TECH207184
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Article Type
Technical Solution


Issue



When enabling or modifying policies in Symantec System Recovery Management Solution (SSR-MS), duplicate NSEs are generated by the SSR Plug-in on the client machines. This in turn causes a performance issue on the Symantec Management Platform (SMP) server as it struggles to process all of these events in a timely manner.

This is typically only an issue in environments where a large number (several thousand) of clients are being managed by SSR-MS.


Environment



SSR-MS 2013

Symantec Management Platform (SMP)


Solution



This issue is fixed in Service Pack 2 (11.0.2) for SSR-MS which is available via Symantec Installation Manager (SIM).


Supplemental Materials

SourceETrack
Value3227885
Description

Duplicate NSEs being generated by SSR Plugin when policies are enabled/modified.



Article URL http://www.symantec.com/docs/TECH207184


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