Backup Exec 2012 NDMP job fails with: 0xe0001319 - The provider that was selected in the NDMP backup job option does not match the provider that was selected in the Include / Exclude backup selections.

Article:TECH208690  |  Created: 2013-07-17  |  Updated: 2013-09-01  |  Article URL http://www.symantec.com/docs/TECH208690
Article Type
Technical Solution


Issue



When attempting to run a NDMP backup in Backup Exec 2012 it may fail with the error below.

 


Error



0xe0001319 - The provider that was selected in the NDMP backup job option does not match the provider that was selected in the Include / Exclude backup selections.


Environment



You will also notice that the PROVIDER listed in the selection list details tab(Figure 1) doesn't match the provider under the NDMP tab of the backup job settings.(Figure 2)

Figure 1
 


Figure 2

 


Solution



 · The cause of the issue is unknown.

 
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Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned in this article. Symantec Corporation is committed to product quality and satisfied customers.
 
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
 
 
NOTE:
Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue.

 


Supplemental Materials

SourceETrack
Value3259447
Description

0xe0001319 - The provider that was selected in the NDMP backup job option does not match the provider that was selected in the Include / Exclude backup selections.



Article URL http://www.symantec.com/docs/TECH208690


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