HTTP Error 404.0 - Not Found error occurs accessing the EVBAAdmin site after upgrading.

Article:TECH209059  |  Created: 2013-07-27  |  Updated: 2013-07-27  |  Article URL http://www.symantec.com/docs/TECH209059
Article Type
Technical Solution

Product(s)

Issue



After upgrading DA 9.0.3 to 9.0.4, access to the EVBAAdmin site throws "Server Error in Application "Default Web Site" with Error Summary of "HTTP Error 404.0 - Not Found".

 


Error



Server Error in Application "DEFAULT WEB SITE"
Error Summary:
HTTP Error 404.0 - Not Found
The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.
Detailed Error Information:
Module IIS Web Core               Requested IRL https://localhost:80/evdaadmin
Notification MapRequestHandler    Physical Path C:\inetput\wwwroot\evdaadmin
Handler StaticFile                Logon Method Anonymous
Error Code 0x80070002             Logon User Anonymous

 


Cause



An incorrect site name, such as EVDAAdmin, will cause this error when used to attempt access to the EVBAAdmin site.

This error can occur with any version of Compliance Accelerator (CA) or Discovery Accelerator (DA) as part of an upgrade or normal attempts to access the EVBAAdmin site.

 


Solution



Ensure the correct site name is entered into the URL field of Internet Explorer.  The correct site name is EVBAAdmin and is located on the CA or DA server.  This can be remembered by breaking down the parts of the site name as Enterprise Vault (EV) Business Accelerator (BA) Administration (Admin).

As an althernative, access the EVBAAdmin site through the Browse feature of IIS Manager to ensure the correct URL is used.

 




Article URL http://www.symantec.com/docs/TECH209059


Terms of use for this information are found in Legal Notices