Searching vaults from Search.asp with Search Attachments option unchecked returns the wrong results.

Article:TECH209390  |  Created: 2013-08-06  |  Updated: 2014-05-02  |  Article URL http://www.symantec.com/docs/TECH209390
Article Type
Technical Solution


Issue



When searching a vault from http:\\evserveralias\enterprisevault\search.asp, and unchecking the Search Attachments option the search includes attachments in the search even though it is unchecked.

Workaround

This only occurs on archives that have permissions set manually in the vault administration console (VAC).  If archives have manually set permissions implement the following:

  1. Create a WebApp.ini file in ANSI format under the Enterprise Vault directory on the Enterprise Vault server.
     
  2. Add the following line to the WebApp.ini file 
     
  3. Close out any open search pages, and perform the search again.

 


Solution



Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers. 

There are no plans to address this issue by way of a hotfix or cumulative hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in a future release of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here. 

Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Symantec’s plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.


Supplemental Materials

SourceETrack
Value3280359
Description

Search Attachments option being ignored when manual permissions are set on an archive: Search.asp



Article URL http://www.symantec.com/docs/TECH209390


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