VMware virtual machine backup goes into stalled state and then fails with “The Backup Exec job engine system service is not responding” error
|Article:TECH209616|||||Created: 2013-08-14|||||Updated: 2013-08-14|||||Article URL http://www.symantec.com/docs/TECH209616|
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Backup of VMware virtual machine when performed from vCenter server goes into stalled state after complete byte count and then completes with recovered status and error mentioned below in the job log:
Completed status: Recovered
Final error: 0xe00081d9 - The Backup Exec job engine system service is not responding.
Final error category: Job Errors
For additional information regarding this error refer to link V-79-57344-33241
Backup VM's from ESX server instead of vCenter server
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
AVVI: backup goes into stalled state and completes with “The Backup Exec job engine system service is not responding” error
The Backup Exec job engine system service is not responding.
Article URL http://www.symantec.com/docs/TECH209616