BE 2010.R3: Sharepoint Agent GRT backup fails with Final error: 0xe0001602 - Access is denied (SharePoint backup).

Article:TECH210072  |  Created: 2013-08-28  |  Updated: 2014-02-11  |  Article URL http://www.symantec.com/docs/TECH210072
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Article Type
Technical Solution

Product(s)

Issue



A backup to disk with the Backup Exec Sharepoint agent fails with this error:

Completed status: Failed
Final error: 0xe0001602 - Access is denied (Share point backup).
Final error category: Security Errors

For additional information regarding this error refer to link V-79-57344-5634
 

Additionally the backup set section for one or more Sharepoint content databases may show this message:

This backup set may not contain any data.

Solution



Workaround:

Perform the backup without GRT enabled for the backup job.

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned in this article. Symantec Corporation is committed to product quality and satisfied customers.
 

This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see  http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

 


Supplemental Materials

SourceETrack
Value3298982
Description

SPSV4 - Sharepoint GRT backup fails with Final error: 0xe0001602 - Access is denied (SharePoint backup



Article URL http://www.symantec.com/docs/TECH210072


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