BE 2012: Sharepoint Agent GRT backup fails with Final error: 0xe0001602 - Access is denied (SharePoint backup).

Article:TECH210073  |  Created: 2013-08-28  |  Updated: 2014-02-11  |  Article URL http://www.symantec.com/docs/TECH210073
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Article Type
Technical Solution


Issue



A backup to disk with the Backup Exec Sharepoint agent fails with this error:

Completed status: Failed
Final error: 0xe0001602 - Access is denied (Share point backup).
Final error category: Security Errors

For additional information regarding this error refer to link V-79-57344-5634
 

Additionally the backup set section for one or more Sharepoint content databases may show this message:

This backup set may not contain any data.

Solution



Workaround:

Perform the backup without GRT enabled for the backup job.

 

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 3 (TECH205351).

 


Supplemental Materials

SourceETrack
Value3297598
Description

SPSV4 - Sharepoint GRT backup fails with Final error: 0xe0001602 - Access is denied (SharePoint backup



Article URL http://www.symantec.com/docs/TECH210073


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