Only partial restore selections are present after Backing up a Dell EqualLogic NDMP filer running Dell's 'FluidFS' file System.

Article:TECH210492  |  Created: 2013-09-11  |  Updated: 2014-01-27  |  Article URL http://www.symantec.com/docs/TECH210492
Article Type
Technical Solution


Issue



In certain circumstances after a successful backup of a Dell Equalogic NDMP filer the restore selections show none or partial restore selections.

 


Environment



Backup Exec 2012

Dell EqualLogic NDMP filer running Dell's 'FluidFS' file System

 


Cause



This issue has been observed with Dell NDMP filers using the FluidFS file system when backing up large data sets(usually larger than 3-4 TB). This issue is not directly linked to the size of the backup but more related to the number of files contained within the backup. It is possible to encounter this issue with a much smaller backup set that contains many small files. The NDMP data is backed up safely (assuming the backup completed successfully). The cause is linked to the way the restore selections are displayed in the Backup Exec restore interface.

 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Articles at the end of this article to obtain the hotfix needed to resolve the issue.


Backup Exec 2012 Rev 1798 Service Pack 3 (TECH205351).

 Backup Exec 2010 R3 Rev 5204 Service Pack 4  (TECH208828)

 


Supplemental Materials

SourceETrack
Value3105277
Description

Only partial restore view of NDMP backups of DELL EqualLogic FS7500 filer




Article URL http://www.symantec.com/docs/TECH210492


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