Emails are not getting deleted from user mailbox after getting archived by Backup Exec Archive Option for Exchange mail
|Article:TECH210565|||||Created: 2013-09-13|||||Updated: 2013-09-13|||||Article URL http://www.symantec.com/docs/TECH210565|
|NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.|
Emails are not getting deleted from user mailbox after getting archived by Backup Exec Archive Option for Exchange mail. This issue is seen only in environments where Exchange server or Backup Exec server are in Daylight time zone.
If both Exchange and Backup Exec servers are in non Daylight (DST) time zone then this issue is not seen.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
BEAO: Emails are not getting deleted after getting archived when servers are in DST time zone
Article URL http://www.symantec.com/docs/TECH210565