Offsite Copy to FTP fails with 'Unspecified error' in Symantec System Recovery (SSR) 2013.
|Article:TECH210626|||||Created: 2013-09-17|||||Updated: 2014-11-17|||||Article URL http://www.symantec.com/docs/TECH210626|
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Offsite Copy to an FTP server fails every time when using Symantec System Recovery (SSR) 2013.
Offsite Copy to the same FTP server works when using SSR 2011.
Medium Priority Error: Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'Unspecified error.' 0x80004005 (Symantec System Recovery)
This issue has been fixed in Symantec System Recovery 2013 R2.
Please download Symantec System Recovery 2013 R2 from Evaluation or FileConnect, and upgrade to Symantec System Recovery 2013 R2.
FileConnect (Serial number is required):
NOTE: Symantec continues to focus on the current release and future releases, there are no plans to address this issue by way of a patch or hotfix in earlier versions of the software at the present time. Please contact your Symantec Sales representative or the Symantec Partner for upgrade information including upgrade eligibility to the release containing the resolution for this issue. For information on how to contact Symantec Sales, please see http://www.symantec.com
When specifying the FTP server to be used, use the IP address instead of Fully Qualified Domain Name (FQDN).
OFFSITE: Offsite Copy to FTP fails with 'Unspecified error 0x80004005'.
Following Operating System error occurred while performing requested operation: 'Unspecified error.' 0x80004005
Article URL http://www.symantec.com/docs/TECH210626