SharePoint Agent backup sets do not have hardware encryption applied

Article:TECH210832  |  Created: 2013-09-24  |  Updated: 2013-09-24  |  Article URL http://www.symantec.com/docs/TECH210832
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Article Type
Technical Solution


Subject

Issue



When running a Backup Job, SharePoint Agent resources do not have hardware encryption applied to them. Software encryption is properly applied to these resources when utilized.

When reviewing the job log, 'Encryption Type: None' is reported. (Figure 1)

Figure 1.

 

 

When reviewing debug log, 'HARDWARE ENCRYPTION ===> Setting key' is NOT reported as follows.

BENGINE: [09/24/13 19:37:54] [3600] [tpfmt] - End of TF_OpenSet: Ret_val = 0x00000000 Buffs = 2 HiWater = 0
BENGINE: [09/24/13 19:37:54] [3600] [tpfmt] - HARDWARE ENCRYPTION ===> Setting key.
BENGINE: [09/24/13 19:37:54] [3600] [loops] - Informational : BaseBSDProcessor - Using hardware encryption for SET.
BENGINE: [09/24/13 19:37:54] [3600] [tpfmt] - HARDWARE COMPRESSION ===> Setting compression on.


 


Solution



To work around this issue, please use software encryption.

 This issue is not observed in Backup Exec 2012.

 





Article URL http://www.symantec.com/docs/TECH210832


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