Exchange 2010 GRT (Granular Recovery Technology) restore fails with "Invalid Physical Volume Library Media Identifier."
|Article:TECH210896|||||Created: 2013-09-25|||||Updated: 2013-10-18|||||Article URL http://www.symantec.com/docs/TECH210896|
A Backup-to-Disk GRT restore of individual items to the Exchange server or PST fails with "Invalid Physical Volume Library Media Identifier"
V-79-57344-33029 - Error - Mount failed.
Invalid Physical Volume Library Media Identifier.
V-79-57344-33029 - Unable to acquire device for the specified pool and media
Backup Exec 2012 SP2
Exchange 2010 SP2
This issue is currently under investigation.
Restore the entire database and retrieve the individual items using Exchange powershell commands.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue.
Error - Mount failed.
Unable to acquire device for the specified pool and media
EXCH: Exchange 2010 GRT restore fails with Invalid Physical Volume Library Media Identifier.
Article URL http://www.symantec.com/docs/TECH210896