Unable to manually archive emails in Outlook Web Access 2010 (OWA) using Internet Explorer 10 in Compatibility Mode.

Article:TECH211197  |  Created: 2013-10-02  |  Updated: 2014-05-02  |  Article URL http://www.symantec.com/docs/TECH211197
Article Type
Technical Solution

Product(s)

Issue



Performing a manual Archive from OWA 2010 using Internet Explorer 10 in compatibility mode results in the Web Page dialog box appearing with blank Archive and Retention Category fields


Error



An error may also display with following verbiage: 'Object doesn't support property or method 'selectSingleNode'

 


Environment



Exchange 2010 environment


Solution



 This issue has been addressed
 
Enterprise Vault 10.0.4 Cumulative Hotfix 2 (CHF2) Release
http://www.symantec.com/docs/TECH211666


Supplemental Materials

SourceETrack
Value3327444
Description

Webpage drop down showing blank fields when performing a Manual Store in Vault in OWA 2010 using IE 10 in compatibility mode.



Article URL http://www.symantec.com/docs/TECH211197


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