Granular Recovery Technology (GRT) restore from a Dedupe backup of exchange 2003 fails with the error "-615 A hard recovery was attempted on a database that was not a backup database"

Article:TECH211276  |  Created: 2013-10-04  |  Updated: 2013-12-05  |  Article URL http://www.symantec.com/docs/TECH211276
Article Type
Technical Solution


Issue



GRT Restore from a Dedupe backup of exchange 2003 fails with the following error "-615 A hard recovery was attempted on a database that was not a backup database"


Error



0xe00002f7 - Cannot extract mailbox messages from the Exchange backup

V-79-57344-759 - Unable to complete the operation. The following error was returned when opening the Exchange Database file: '-615 A hard recovery was attempted on a database that was not a backup database. '


Solution



This Issue could not be reproduced after SP3 for Backup Exec 2012 was Installed and remote agent updated. Please apply SP3 for Backup Exec 2012 to resolve this Issue. If the Issue persists contact Technical Support.

Workaround :

Duplicate the backup set on disk and then restore from the disk duplicate set

OR

Backup to Disk or Tape and restore from these media.


Supplemental Materials

SourceETrack
Value3331221
Description

GRT Restore from a Client Side backup of exchange 2003 fails with the following error "-615 A hard recovery was attempted on a database that was not a backup database"



Article URL http://www.symantec.com/docs/TECH211276


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