Exchange duplicate from B2D to Deduplication disk storage fail: The directory or file was not found, or could not be accessed.

Article:TECH212159  |  Created: 2013-11-01  |  Updated: 2014-03-13  |  Article URL http://www.symantec.com/docs/TECH212159
Article Type
Technical Solution


Issue



"The directory or file was not found, or could not be accessed" received after during a duplicate job from b2d to deduplication.
 

Same error received if b2d storage is locally attached or on a UNC share.


Error



LP_SETCopyDirTree Error: 1117 in CopyFileEx failure


Cause



Possible cause: I/O problem causes a write failure on Exchange GRT data in the PDVFS share.


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 4 (TECH212772).
 

 

 


Supplemental Materials

SourceETrack
Value3354687
Description

PDDE: EXCH: Exchange duplicate from B2D to Dedupe fail - LP_SETCopyDirTree Error: 1117 in CopyFileEx failure




Article URL http://www.symantec.com/docs/TECH212159


Terms of use for this information are found in Legal Notices