Delegated NDMP job goes to recovered status, and is never dispatched properly to Managed Backup Exec Server

Article:TECH212325  |  Created: 2013-11-08  |  Updated: 2013-11-08  |  Article URL http://www.symantec.com/docs/TECH212325
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Article Type
Technical Solution


Issue



Delegated NDMP job goes to recovered status, and is never dispatched properly to Managed Backup Exec Server


Error



Error seen in Live Debugger (SGmon)
----------------------------------------------------------------------------------------
BESERVER: [11/05/13 13:38:31] [1064] 12 CQueueWrapper: RecMsg, FromAZPP-DR1, id:-1268011126, To:CORP-DR1,DjmJRQ,size:270,0x0.
BESERVER: [11/05/13 13:38:31] [1064] 12 RMS: ProcessDispatchFailure Error, MsgID:-1268011126, azpp1 Backup 00006-Full, {12f4b5b2-743f-4747-aaaa-3cc051dd8b52}.
----------------------------------------------------------------------------------------


Environment



Backup Exec 2012
Central Administration Server(CAS)
Managed Backup Exec Server(MBES)
NetApp Filer attached locally to MBES site


Cause



Under Investigation


Solution



Current workaround:
Create and run the job locally on the MBES.

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Symantec Corporation is committed to product quality and satisfied customers.
 
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see  http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
 


Supplemental Materials

SourceETrack
Value3359761
Description

NDMP: Delegated NDMP job goes to recovered status, and is never dispatched properly to Managed Backup Exec Server



Article URL http://www.symantec.com/docs/TECH212325


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