DOCUMENTATION: How to change and set the Network Data Management Protocol (NDMP) progress timeout value.

Article:TECH21246  |  Created: 2009-01-04  |  Updated: 2013-10-24  |  Article URL http://www.symantec.com/docs/TECH21246
Article Type
Technical Solution


Issue



DOCUMENTATION: How to change and set the Network Data Management Protocol (NDMP) progress timeout value.


Solution



Manuals:
Symantec NetBackup 7.0 for NDMP Administrator's Guide for UNIX, Windows and Linux
Veritas NetBackup 6.5 for NDMP System Administrator's Guide UNIX, Windows, and Linux, Page: 36
Veritas NetBackup 6.0 for NDMP System Administrator's Guide UNIX, Windows, and Linux, Page: 23
Veritas NetBackup 5.1 for NDMP System Administrator's Guide for UNIX and Windows, Page: 21
Veritas NetBackup 5.0 for NDMP System Administrator's Guide for UNIX and Windows, Page: 21
Veritas NetBackup 4.5 for NDMP System Administrator's Guide for UNIX and Windows, Page: 19
Veritas NetBackup 3.4 for NDMP System Administrator's Guide, Page: 29

Modification Type: Supplement.

Modification:
Some Network Data Management Protocol (NDMP) operations (such as a non-Direct Access Recovery (DAR) restore) may take a long time. The default Veritas NetBackup (tm) behavior is an 8-hour timeout value when waiting for NDMP operations to complete. It is possible to modify this timeout value by creating the NDMP_PROGRESS_TIMEOUT file on the NetBackup media server. The file is created in the /usr/openv/netbackup/db/config/ directory on a UNIX/Linux media server, and in the <install_path>\veritas\netbackup\db\config directory on a Windows media server.
The file must only contain a single number, which is the desired timeout value, in minutes.

To create the file, open up a UNIX or WINDOWS command prompt on the media server, change to the config directory, and execute the following command:

  echo 1440 > NDMP_PROGRESS_TIMEOUT

This creates the NDMP_PROGRESS_TIMEOUT file, and specifies a timeout value of 24 hours (1440 minutes).

Starting with NetBackup patch levels 6.0MP7 and 6.5.4, a higher timeout above 1440 minutes can be used in the file.
The new maximum limit of  7 days (10080 minutes) can be used on media servers with NetBackup patch levels 6.0MP7 /  6.5.4  and higher.

After adding or modifying the file, stop and restart the NetBackup daemons on the media server.

 

Supplemental Materials

Value1249433
Description

NDMP backup fails with 99 after 24 hours. Need to increase the default value of NDMP_PROGRESS_TIMEOUT



Legacy ID



249241


Article URL http://www.symantec.com/docs/TECH21246


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