Metadata Index Catalog Job for Sharepoint 2010 takes a long time to complete

Article:TECH212482  |  Created: 2013-11-14  |  Updated: 2013-11-14  |  Article URL http://www.symantec.com/docs/TECH212482
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Article Type
Technical Solution


Issue



Backup of Sharepoint 2010 using Backup Exec 2010 R3 SP3 hangs at updating catalog state but eventually completes.  The same backup performed using Backup Exec 2012 shows the Metadata Index Catalog Job running very slowly. It eventually completes but takes a very long time.


Solution



Workaround :

Run Non GRT Backup of Sharepoint.

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Symantec Corporation is committed to product quality and satisfied customers.
 
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see 
http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
 

NOTE:
Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue.


Supplemental Materials

SourceETrack
Value3364361
Description

BE2010R3 SP3 and BE 2012 SP2 - Sharepoint 2010 Backup hangs for a very long time in updating catalog but completes eventually



Article URL http://www.symantec.com/docs/TECH212482


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