Enterprise Vault - Troubleshooting marked for deletion Digest

Article:TECH212574  |  Created: 2013-11-19  |  Updated: 2014-05-01  |  Article URL http://www.symantec.com/docs/TECH212574
Article Type
Technical Solution


Issue



Enterprise Vault uses marked for deletion to specify an object in the activity of delete or potentially stuck within the deletion process.  Delete requests are spawned from many actions, the manner in which they are reported also varies. This digest categorizes the location of these triggers as object.

The objects are defined as follows:

Enterprise Vault Core:

    1. Vault Store
    2. Archive
    3. Index Volume or document
    4. Items in archive
    5. Mailbox entry
    6. Offline Vault DB
    7. Service
    8. Registry key
 

Enterprise Vault Compliance Accelerator (CA) / Discovery Accelerator (DA):

    1. Child Research folder in DA Case.
    2. Child Departments Exception Employee in CA Dept.


The articles below identify technical solutions that reference marked for deletion.


Solution



Enterprise Vault (EV) Core section:

Object Article ID Description
Vault Store TECH44546 Deleting a Vault Store in Enterprise Vault (EV)
Archive TECH49804 Mailbox Archives deletion process and affecting factors
Archive TECH49414 How to change an Archive's status from "Marked for deletion" to "Available"
Archive TECH170610 How to re-archive an exported archive without duplicating items
Archive TECH35696 How to move an user's archive between Vault Stores (Old way)
Archive TECH161626 The archive could not be deleted because it is being moved (Move Archive)
Archive TECH178002 Event 7113 : archive could not be deleted (Reason - Retention Category)
Archive TECH76735 Event 7113 : archive could not be deleted (Reason - NetApp SnapLock Device)
Archive TECH129111 Event 7113 : archive could not be deleted (Reason - Items on Legal Holds)
Archive TECH75247 Could not delete archive because storage service is not running
Archive TECH74463 Event 6643 : Delete Vault failed (Reason - FK_VaultInterest_VaultEntryId)
Archive TECH68797 Event 6643 : Delete Vault failed (Reason - 0x80070005 - Access is Denied)
Archive TECH49413 Event 6643 : Delete Vault failed (Reason - 0xc0041b29 - Saveset cannot be deleted)
Index Volume TECH168883 Why have items not been indexed and have not been sent to the indexing engine
Index Document TECH59602 Enterprise Vault (EV) - AVS_MAKESTABLE (AVTrace) in Index Volume
Item in Archive TECH59950 How to enable recovery of user deleted items in Enterprise Vault (EV) 2007 and 8.0
Item in Archive TECH55943 What are the Enterprise Vault client mailbox icons and toolbar buttons that are available
Mailbox Entry TECH51282 Import PST Wizard fails to create folders and shortcuts due to duplicate mailbox entry
Mailbox Entry TECH50870 Client Driven PST Migration fails to create shortcuts and send migration completed message
Offline Vault DB TECH55976 All Offline Vault databases are deleted when the Offline Vault Store Size limit is reached
Service TECH165646 Error 1075 The dependency service does not exist or has been marked for deletion
Service TECH204076 EV Configuration Wizard fails with error 'Unable to start the Windows NT Service'
Registry Key TECH171453 Illegal operation attempted on a registry key that has been marked for deletion (0x800703fa)

 

Enterprise Vault (EV) CA/DA section:

Object Article ID Description
Child Research folder in DA case TECH210646 Review and New export action throws constraint error in DA
Child Departments Exception Employee in CA Dept TECH136313 Search against Exception Employee completes with 0 hits in CA
Child Departments Exception Employee in CA Dept TECH136300 CA Client connecting to customer instance shows 'Unable to connect'

 




Article URL http://www.symantec.com/docs/TECH212574


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